Selling With True Colours

Have you ever had someone try to sell you something and you were left feeling completely annoyed and frustrated? Chances are your “buying style” did not match their “selling style”. It is important for salespeople to understand their own personalities as well as their client’s, so they can adapt to the behavior that their customer […]

Book Review: The Circle Way

“The Circle Way: A Leader in Every Chair” by Christina Baldwin & Ann Linnea, Berrett-Koehler Publishers, Inc. ISBN  978-1-60509-256-0 There is a simple methodology for sharing information and stories that has been around for thousands of years; it’s called the circle.   Christina Baldwin studied the structure of the circle and developed guidelines, principles and practices […]

Compassionate Communication

“Compassionate Communication”, also known as “Nonviolent Communication” or “NVC”, is a process for understanding ourselves and others through connecting beneath our thoughts, judgements and feelings to the level of universal needs that drive all action. The NVC process was developed by Marshall Rosenberg in the 1960s, and the Center for Nonviolent Communication was founded in […]